Refund Policy
discountexocrine.com is committed to delivering reliable and high-quality pipeline services. We understand the importance of uninterrupted oil flow and strive to provide the best solutions. In accordance with Canadian consumer protection laws, we have established the following refund policy.
1. Service Cancellation and Refund Eligibility
Our refund policy is based on the nature of the services provided:
- Cancellation before project initiation: If you cancel the service at least 14 days before the scheduled start date, a full refund will be issued.
- Cancellation after work has commenced: Refunds will not be available once the service has started.
- Partial completion: If the project is partially completed, a partial refund may be granted, depending on the work already performed and incurred costs.
2. Custom Pipeline Solutions
Our services are customized for each client, including pipeline maintenance, installation, and repair. If the project is tailored to specific needs and no standard service agreement applies, refunds may be limited or unavailable.
3. Service Quality and Dispute Resolution
If you are dissatisfied with our services, please contact us within 7 days of service completion at [email protected]. We will assess the issue and may offer a partial refund, service correction, or alternative solutions.
4. Refund Processing
Approved refunds will be processed within 10 business days using the original payment method. The actual time for funds to appear in your account may vary depending on your payment provider.
5. Compliance with Canadian Law
This refund policy complies with Canadian consumer protection laws. If a dispute cannot be resolved directly, legal action may be pursued under Canadian jurisdiction.
6. Contact Information
For refund inquiries or further assistance, please contact us at [email protected].